Technical Trainer (03/01/2012 to 26/09/2016)
Building close relationships with key stakeholders in all parts of Dyson (UK & SEA), I have produced eLearning resources used across the world for L&D, examples of which are as follows:
- Development of the global graduate training programme, delivered over 2 years, including producing f2f and online training material for both systems and non-systems training
- Design and development of the f2f training, webinars and on-line learning required for the bespoke HR recruitment and Oracle LMS system
- Production of eLearning interactive resources for technical training in the RDD department
Kaplan International Colleges (KIC)
Instructional Designer (12/04/2010 to 31/12/2011)
She has been developing an online educational environment for 6-9 year olds which teaches English based on the Cambridge ESOL curriculum. and was launched at the Intel International Science and Engineering Fair (ISEF) 2010 in Berlin.
She has worked on a blended learning project, taking the material in their current structured study course and re-purposing the content for Interactive Whiteboards. To assess school capabilities she had visited a number of schools to see how the teachers were using the IWB, ascertaining capabilities and the students reactions.
She re-evaluated all course materials which were used in the LMS ready for migrating from Kallidus to Moodle to provide students with consistency, branding, professionalism by providing training material, guides and templates for content writers in a variety of formats, available both online and offline.
Working with a team of games designers she had designed and implemented an XML editor used to populate a series of templates for games delivered through a virtual world, Picaro World (http://www.picaroworld.com/). It was launched at The Intel International Science and Engineering Fair (ISEF) 2010,and follows the Cambridge ESOL curriculum aimed at 6-9 year olds.
She had used a number of applications including Microsoft Office, Adobe Captivate, Camtasia Studio, Raptivity and the Articulate Learning Suite to achieve the desired aims. She also designed templates to improve consistency which content writers could use for their teaching, which included an online data entry form for the online materialused in Adobe Connect, the LMS (Moodle and Kallidus).
To see an example of the instruction guides she produced for Kaplan, see Kaplan Examples
London Metropolitan University
Learning Technology Support Officer (11/07/2005 to 11/04/2010)
Within this role she has organised and run a number of workshops demonstrating Reusable Learning Objects (RLO) and the use of TxtTools for engaging students, running training sessions for Vista and Web 2.0 technologies as well as researching other technologies such as Podcasting for formative feedback.
She led the project to centralise Vista queries through the existing IT support structure and manages the logged calls within her area, allocating the appropriate resource where required. Centralising staff queries has enabled her to analyse the effectiveness of the training and support material provided and helped her to establish other techniques for providing more appropriate training and support. Centrallising each logged call and the time taken to resolve each query provides an accurate view of the resources required as well as providing FAQ’s for the website, accessible 24 hours a day, 7 days a week.
As a Learning technologist and part of project teams she:
- Managed migration of 1300 modules from WebCT campus to WebCT (now Blackboard) Vista during a 4 month period including:
- Successfully proposed, negotiated and employed a team of migrators to convert the content.
- Negotiated the centralisation of support and the use of support software for analysts
- Managing projects to Prince2 methodology.
- Manage multi-disciplinary teams consisting of members systems and services, administrators, lecturers and senior management.
- Work closely with departments learning and teaching facilitators and heads of departments.
- Produce reports, which are submitted to project boards.
- Contribute at department and University level to the evolving University e-learning strategy by
- Proposing technology to enrich the students learning experience.
- Investigating and researching alternatives to the VLE and submitting proposals.
- Manage training and support
- Design and develop support for the VLE, including all staff and student training, 66% (3264) of modules, up 30% from last year, with limited resources.
- Create regular staff and student surveys, analyse responses, re-evaluate training for effectiveness and re-design training material.
- Plan and deliver showcase sessions demonstrating best practice and the use of reusable and mobile learning objects.
- Delivered VLE training and short courses for designers, instructors and students in Blackboard Vista and WebCT
- Design training material, deliver training, run workshops, RLO showcases and demonstrations across campuses in:
- Macromedia Dreamweaver 4.0, 8.0, MX, MX-2004 & Studio 8, HTML and CSS, Adobe Master Collection CS, Director 8.0 and Captivate
- Web 2.0 technologies including PBWiki, Blogger, Flickr, Google Picassa, podcasting, Slide Share, Scribd and Facebook
- Audacity, Articulate, TxtTools, DimDim, iSpring and Jing
- Hot Potatoes, Castle, AV Equipment and SMART interactive whiteboards.
- Design and development of courses delivered through the VLE e.g.
- European Citizenship Degree distance learning course and training the lecturers based in 6 European countries.
- Embedding material provided by Nordian Aviation Training Systems into the VLE and training others on migrating content.
She continues to carry out research in the following areas:
- Web 2.0 technologies for the academic environment and running teaching sessions in applications including Blogger and Bloglines, TxtTools, Jing, DimDim.
- Techniques for effective summative and formative feedback including providing dedicated podcasts or audio files for personal feedback
- Techniques to allow students to post questions to lecturers anonymously using TxtTools and running the pilots in the Business School
- e-Assessment and diagnostic testing which can be used to ascertain any shortfalls in training
- Curriculum design for short courses in software, which will teach and evaluate student’s ability.
- Designing diagnostic testing which can be used by both lecturers and students to ascertain any shortfalls in training
- Providing students with accessible material and the use of screen readers with the VLE
- Test and pilot alternatives to the VLE and submit proposals
And maintains contact with the JISC community which enables her to be part of a growing world of learning technology where experiences are shared and gained from each other. She is currently actively involved with the following groups:
- Blackboard/WebCT Regional User Group
- European Vista User Group
- WebCT Vista UK/Europe Users
- M25 Learning Technology Group
Director 26/06/2003 to present
Client: Luton University
Role: Trainer (01/03/2005 – 10/07/2005)
Delivering professional training to groups attending daily (9-5) for a week in a variety of courses using techniques including exercises, lectures and on-line reading via the Blackboard Learning System – Basic Edition™ (Release 6). The courses were in the following:
- Project Management
- Web Management
- Web Design and Dreamweaver
- Microsoft Office and Microsoft Project.
Client: GameLab London
Role: Project Manager (10/05/2004 – 15/04/2005)
Employed Amanda to create and manage resources for a number of projects illustrated below:
Working with 2simple software and the London Grid for learning, a broadband network for all London schools, she sourced sound studio hire, translators and narrators for a series of on-line stories aimed at 5-7 year old which support the education curriculum. She was involved with the scripts and the recording process, proofing and transcribing (see Talking Stories).
Managed the logistics for a multimedia event and treasure hunt, sponsored by Futurelab, which brought together students from all over the country to produce new interactive products for the education curriculum. Known as the “The Design Challenge“, it was held in December of 2003/4 and 2004/5 and culminated at Earls Court conference centre during the BETT show at Olympia 2004 and 2005.
Managed a team of developers to produce a content driven web site for the International Society for Heart Research XIX World Congress in 2007. This had been designed and supplied to the client with a content management system.
Client: Liz Lea
Role: Project Manager
Managed a team which produced a digital CV on CD-ROM for Liz Lea, a choreogapher and contemporary dancer. Part of the project was to produce a video interview, where all the team participated in the production process. We edited supplied footage which was included in the DVD too.
Client: London Metropolitan University
Role: Hourly Paid Visiting Lecturer (26/09/2002 – 10/07/2005)
- Provided lectures to Masters and PHD students on how to be a consultant and running your own business
- Support to lecturers by designing their modules for the VLE
- Delivered lectures to 120 students for interactive interface design and ran seminar groups, preparing students for exams and coursework in Interactive System Design, E-commerce and Microsoft ASP, Multimedia group and individual dissertation modules, Director, Dreamweaver, Photoshop, HTML, Audio, Video and Podcasting.
- Created modules and quizzes for WebCT using Respondus, Questionmark, Hot potatoes and Castle.
- Mentoring students on the Neighbourhood Engineers scheme and at a pupil referral unit inAdobe Photoshop, Fireworks, Dreamweaver, Microsoft Word and Powerpoint.
Sales & Marketing Co-ordinator 01/01/2000 – 01/06/2000
Here, Amanda used a number of Project management and organisational skills to organise their participation in exhibitions, produce effective marketing for products and services offered and enabling the successful supply and delivery of goods while ensuring repairs were completed on time and to cost.
Meridian Technical Recruitment
CAD Draughtsperson 15/11/1999 – 24/12/1999
Contracted to Viking Johnson Victaulic, she produced and updated 2D drawings, converting them from paper to electronic copy.
Select Appointments Plc
Data Admin Clerk 01/03/1999 – 08/10/1999
She maintained customer and sales databases, dealt with customer quotations and updated orders on the database.
15/01/1990 – 31/03/1999
Marketing Engineer (‘98/‘99)
- Design and implementation of the companies catalogue on CD-ROM.
- Cataloguing customer enquiry’s, qualifying leads, maintaining customer database and commercially evaluating leads before Account Managers complete the sale.
- Assessing customer’s needs to fill any gaps in the product ranges.
- Maintaining customer and competitors data reference library.
- Designing, ordering and maintenance of product catalogues and samples.
- Organising annual budget, managing exhibitions and advertising campaigns
Design Engineer (‘90/ ‘98)
- Detailed design and manufacturing drawings of new and existing products.
- Design of filtered products to meet RFI and EMC protection.
- The design and development of the companies’ first fibre optic connector.
- Initial prototype design of a Remote Data Concentrator (RDC) unit for aerospace applications using HP SolidDesigner.
- Handled customer enquiry’s, applications work and liased with suppliers to ensure conformability.
- CAD maintenance and administration.
Design Engineer/CAD Administrator 15/06/1988 – 31/12/1989
- Design of new and existing products.
- CAD Maintenance/Management
Instrument Maker/Design Draughtsman 01/09/1984 – 14/06/1988
- Served apprenticeship as an Instrument Maker.
- On completion of apprenticeship promoted to Design Draughtsman.
- Design and draughting of new and existing meteorological instruments.
Engineering Trainee 01/09/1983 – 31/08/1984
One year off the job training at Thorn EMI Training Center.